Credit Repair Service Agreement

CREDIT REPAIR SERVICE AGREEMENT

This Credit Repair Service Agreement (“Agreement”) is entered into on [TODAY_DATE], by and between GP Financial Credit Solutions, LLC, a Louisiana limited liability company (“Company”), and [CLIENT_FIRST_NAME] [CLIENT_LAST_NAME] (“Client”). The parties agree as follows:

1. Services Provided

The Company agrees to review the Client’s credit reports, evaluate the information contained therein, and identify any items that are inaccurate, unverifiable, or obsolete. The Company will prepare and submit correspondence to credit reporting agencies and/or creditors on behalf of the Client in an effort to dispute such items. The Company will also provide the Client with credit education, coaching, and consulting services as reasonably necessary to assist the Client in improving their credit profile. Services may be provided by phone, email, secure portal, or video conference.

The Company does not guarantee that any particular item will be removed from the Client’s credit report, nor does the Company guarantee any specific improvement to the Client’s credit score. Results will vary depending on individual circumstances.

2. Fees and Payment Terms

The Client agrees to pay the Company fees in accordance with the service plan selected at enrollment. The following service plans are offered by GP Financial Credit Solutions, LLC:

a. Starter Plan (Credit Guidance Plan): One-time consultation fee of $129. No monthly membership fee applies.

b. Silver Plan (Credit Building & Rebuilding Plan): One-time non-refundable enrollment fee of $129, followed by a recurring monthly fee of $59.

c. Gold Plan (Credit Restoration Plan): One-time non-refundable enrollment fee of $129, followed by a recurring monthly fee of $99.

d. Platinum Plan (Homeownership Program): One-time non-refundable enrollment fee of $149, followed by a recurring monthly fee of $129.

All payments shall be made by credit card, debit card, or another method authorized by the Company. By executing this Agreement, the Client authorizes the Company to automatically charge the designated payment method for all fees due under this Agreement.

3. Credit Monitoring Requirement

The Client acknowledges and agrees that the Company cannot provide services unless the Client maintains an active subscription with a credit monitoring provider approved by the Company. The approved provider is currently MyFreeScoreNow (www.myfreescorenow.com), at a cost of $29.99 per month, billed directly by that provider. Failure by the Client to maintain active monitoring may result in delays, suspension, or termination of services.

4. Authorization of Representation

The Client authorizes the Company to communicate directly with credit reporting agencies, creditors, and furnishers of information for the purpose of disputing inaccurate, obsolete, or unverifiable items contained on the Client’s credit reports. This authorization extends to all three national credit bureaus—Experian, Equifax, and TransUnion—as well as any creditor, lender, or collector as necessary to perform the services contemplated by this Agreement.

This authorization remains valid for twelve (12) months from the Effective Date unless revoked sooner by the Client in writing.

5. Consumer Credit File Rights Disclosure

The Client understands that they have the right under federal law to dispute inaccurate information in their credit report without charge by contacting the credit reporting agencies directly. The Client also understands that they are entitled to a copy of their credit report in certain circumstances, such as after a denial of credit.

The Client further understands that they may cancel this Agreement within three (3) business days of signing, without penalty or obligation.

6. Disclosure and Limitations of Services

The Company makes no representations or promises that specific results will be achieved, including any guarantee of a certain number of deletions or a specific credit score increase. The Company does not and cannot eliminate valid debts. The Client remains solely responsible for repayment of all debts and obligations.

The Company is not a law firm and does not provide legal advice. If the Client faces lawsuits, garnishments, or other legal actions, the Company will refer the Client to a licensed consumer attorney.

7. Client Responsibilities

The Client agrees to cooperate fully with the Company by providing copies of identification, proof of residence, updated credit reports, and correspondence received from credit bureaus in a timely manner. The Client agrees to maintain open communication with the Company throughout the term of this Agreement. The Client understands that the process of correcting or improving credit reports may require multiple dispute cycles and several months to achieve results.

8. Privacy Policy and Electronic Communication

The Company collects certain personal information, including but not limited to name, address, phone number, Social Security number, payment information, and credit history, for the purpose of delivering services. This information will not be sold to third parties, but may be shared with service providers or as required by law.

The Client consents to receive all disclosures, notices, and communications related to this Agreement electronically, including via email, SMS text message, or the client portal. The Client understands that message and data rates may apply and may opt out of text messages at any time by replying “STOP.”

9. Cancellation and Refund Policy

The Client may cancel this Agreement at any time by providing written notice to the Company at [email protected] or by mailing notice to the Company’s mailing address listed below.

If the Client cancels this Agreement within three (3) business days of signing, no fees shall be charged. If the Client cancels after three (3) business days, they remain responsible for any fees already earned up to the date of cancellation.

Refunds will not be issued for services already performed, including but not limited to credit analysis, preparation of dispute letters, or administrative work completed before cancellation. The enrollment fees listed in Section 2 are strictly non-refundable.

10. Money Back Guarantee

The Company provides a 120-day limited warranty. If the Client remains enrolled for one hundred twenty (120) consecutive days, fully complies with their responsibilities, and no questionable negative items have been removed from the Client’s credit reports and no increase in score has occurred, the Company will refund the monthly fees paid during that period.

Guarantee Requirements:

The Client must remain enrolled and in good standing for 120 consecutive days.
The Client must upload required identification and proof of residence within two (2) days of signing.
The Client must add at least one credit-building program within forty-five (45) days of signing.
The Client must not miss any scheduled payments or cancel services during the initial 120 days.
The Client must not incur any new derogatory accounts during this period.
The Client must maintain active credit monitoring throughout the program.
The Client must provide updated credit reports or bureau responses within five (5) days of receipt.
Refunds are limited to a maximum of 120 days of monthly service fees, regardless of the total program length.
The enrollment fee is non-refundable under all circumstances.

11. Dispute Processing Timeline

The Client understands that the credit reporting agencies have up to thirty (30) to forty-five (45) days to investigate disputes submitted on their behalf. Multiple rounds of disputes may be required, and the overall duration of results will vary depending on the complexity of the Client’s credit file.

12. Chargebacks and Collections

The Client agrees not to initiate chargebacks or reverse payments with their financial institution for amounts owed under this Agreement. Any unauthorized chargeback shall constitute a breach of this Agreement and may result in termination of services and referral of the account to collections.

13. Governing Law and Arbitration

This Agreement shall be governed by the laws of the State of Louisiana and, where applicable, the State of Texas. Any dispute arising out of this Agreement shall be resolved through binding arbitration conducted under the rules of the American Arbitration Association, held in the state where the Client resides at the time of signing. Both parties waive the right to trial by jury.

14. State-Specific Disclosures

Louisiana Residents: GP Financial Credit Solutions, LLC complies with Louisiana law regulating credit repair services. Clients may cancel this Agreement at any time as provided in Section 9.

Texas Residents: In addition to the cancellation rights stated above, Texas residents must be advised that they may cancel this Agreement within three (3) business days after signing without penalty. Notice of cancellation must be provided in writing, either by mail or in person, to the Company’s mailing address listed below.

15. Severability

If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain valid and enforceable.

16. Entire Agreement

This Agreement represents the entire understanding between the parties and supersedes any prior agreements, whether written or oral. No oral statements or promises may alter the terms of this Agreement.